Terms And Conditions

Terms and Conditions of Use for

Welcome to v. These Terms and Conditions govern your use of our website and services. By accessing or using, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, please do not use our website or services.

Website Use

a. Eligibility: You must be at least 18 years old and legally capable of entering into a contract to use our website and services.

b. Account Creation: To access certain features and services on, you may be required to create an account. You are responsible for providing accurate and complete information during the registration process and for maintaining the confidentiality of your account credentials.

c. Prohibited Activities: You agree not to engage in any activities that are unlawful, fraudulent, harmful, or offensive when using our website or services. You also agree not to interfere with the proper functioning of the website or infringe upon the rights of others.

Online Medicine Sales

a. Prescription Medications: We facilitate the sale of prescription medications only to customers who possess valid prescriptions from licensed healthcare professionals. It is your responsibility to provide a valid prescription for any prescription medication you order through our website.

b. Product Information: We strive to provide accurate and up-to-date information about the medicines available on our website. However, we do not guarantee the accuracy, completeness, or reliability of this information. You should always consult a healthcare professional or the product packaging for specific details and instructions regarding medications.

c. Product Availability: We make every effort to ensure that the medicines displayed on our website are available for purchase. However, there may be instances where certain products become temporarily or permanently unavailable. We reserve the right to cancel or refund any orders affected by such unavailability.

d. Delivery: We will make reasonable efforts to deliver your orders within the specified timeframe. However, delivery times may vary depending on factors beyond our control. We are not liable for any delays or damages resulting from the delivery process.

e. Returns and Refunds: Our return and refund policy is outlined separately on our website. Please refer to that policy for details on returning products and seeking refunds.

Intellectual Property

a. Ownership: All content and materials on, including but not limited to text, images, logos, trademarks, and software, are the property of or its licensors and are protected by applicable intellectual property laws.

b. Limited License: We grant you a limited, non-exclusive, and non-transferable license to access and use our website and services for personal, non-commercial purposes. You are not permitted to modify, reproduce, distribute, or exploit any content without our prior written consent.


a. Privacy Policy: Our privacy practices are outlined in our separate Privacy Policy. By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in the Privacy Policy.

Limitation of Liability

a. Disclaimer: provides the website and services on an “as is” and “as available” basis without any warranties or representations. We do not guarantee the accuracy, completeness, reliability, or suitability of the information or products provided. Your use of the website and services is at your own risk.

b. Limitation of Liability: In no event shall, its directors, employees, or affiliates be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the website or services, even if we have been advised of the possibility of such damages.

Compliance with Applicable Laws:

During any communication or transaction conducted through the Website, both Parties are required to fully comply with the relevant provisions of all applicable laws, including but not limited to the Contract Act, IT Act, IG Guidelines, Drugs Act in conjunction with the Drug Rules, Drugs and Magic Act, The Indian Medical Council Act of 1956 along with the Indian Medical Council Rules of 1957, Pharmacy Act, Consumer Protection Act of 1986, SPI Rules, and other prevailing laws. Additionally, they must ensure the proper payment of applicable taxes. It is essential to ensure that no Pharmaceutical Goods and Services or Prescription Drugs are purchased without a valid prescription, as prohibited under the Drugs Act (in conjunction with the Drugs Rules) and other relevant laws currently in force.

Users must also verify that the prescription uploaded on the Website/App or emailed to for processing the order of prescription drugs is a valid prescription obtained from a registered medical practitioner. Users acknowledge and accept that they will be held responsible for any costs, liabilities, or damages incurred by, its affiliates, or other third-party service providers due to the dispensation of prescription drugs resulting from the User’s failure to comply with this requirement.

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in India.

By using, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at [[email protected]]

A Pharmacy that never break your trust

sanmeds is India’s largest super speciality pharmacy that delivers Branded Generic  medication at affordable prices. sanmeds  goes beyond the call of a pharma marketplace by providing patient centric services that help in procurement of medicines and adherence of patient assistance programs.

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Copyright © 2021 sanmeds. All Rights Reserved.All rights reserved.In compliance with Drugs and Cosmetics Act, 1940 and Drugs and Cosmetics Rules, 1945, we don’t process requests for Schedule X and other habit forming drugs.

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