At Sanmeds, we strive to ensure that your products reach you in a timely manner. Here is our shipping policy:
1. **Shipping Areas**
We currently ship within India only. Delivery is available to all major cities and towns.
2. **Delivery Times**
– Standard shipping typically takes 3-7 business days depending on your location.
– Orders placed before 2 PM IST will be processed the same day. Orders placed after this time will be processed the next business day.
3. **Shipping Charges**
– Free shipping for orders above ₹500.
– For orders below ₹500, a delivery charge of ₹62 will apply.
4. **Order Tracking**
Once your order is dispatched, you will receive a confirmation email with a tracking number. You can use this number to track your shipment on our website.
5. **Lost or Delayed Shipments**
If your order is delayed or lost during transit, please contact us at [email protected] or via WhatsApp at 9325885027, and we will investigate the issue with our shipping partners.
6. **Damaged Products**
If you receive a damaged or defective product, please notify us within 48 hours of delivery, and we will arrange a re
placement or refund.